You know the status quo of leading in a fast-paced, unforgiving environment, spending most of your time focused on the daily work that keeps the business running. I’ve been there too —managing priorities, solving problems, responding to what’s urgent, and doing everything possible to keep things moving forward. At the same time, I know how…

For most of my career in manufacturing operations, my value was clear: I fixed things. When a line went down, I was there. When a customer escalated, I jumped in. When a process wasn’t working, I rolled up my sleeves and improved it. That mindset served me well for a long time. It’s how many…